“Pre-Order” marked products

Products marked with the “Pre-Order” sign are specially made for you and their production can take up to 6 weeks. The delivery time specified at checkout does not include the production time. We will notify you about the produced product via email or phone number that you provided when placing the order.

Shipping and delivery

If you are in Lithuania, the goods you ordered will be delivered via courier service, unless you have chosen to pick it up in one of our showrooms. Your order will only be processed upon receipt of payment. After the order processing time, which can take up to 1-3 business days, your items will be shipped and delivered within 1-3 business days. If the goods are currently not in stock or are made to order, you will be personally informed of the dispatch date.

When ordering from outside Lithuania, the goods will be delivered to you using DHL or DPD. Once your order is processed, which can take up to 2-5 business days, your items will be delivered to you within 1-7 business days, depending on the shipping method you choose. The shipping cost and delivery conditions will depend on the country to which the goods are delivered. The actual shipping cost and shipping terms will be calculated in your shopping cart or checkout window after you provide your shipping address.

Vadasiga Design is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

Returns

At Vadasiga Design, we value the quality of our products and take pride in it. We give meticulous attention to detail, construction, and finish. Every piece undergoes a thorough inspection, and we encourage our customers to do the same upon receiving their furniture.

Please note that pre-ordered items are custom-made and cannot be returned. In case you have ordered a standard product, you have the option to return it within 14 days, provided that your item is unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, please contact our Customer Services at info@vadasigadesign.com and we will issue a return form that must accompany the item upon its return to our Pick-up Point. It is your responsibility to ensuring that returned items reach us in the same undamaged condition as when they were delivered to you and to carry the expenses of the return shipping.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@vadasigadesign.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@vadasigadesign.com to arrange the exchange.

Shipping returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at info@vadasigadesign.com for questions related to refunds and returns.

Privacy policy

Who we are

Our website address is: https://vadasigadesign.com

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact information

If you have any questions or concerns regarding our privacy policy, please contact us at info@vadasigadesign.com.